If you can't get an answer from a federal agency in a timely fashion, or if you feel you have been treated unfairly, my office may be able to help resolve a problem or get you the information you need. While we cannot guarantee you a favorable outcome, we will do our best to help you receive a fair and timely response to your problem.

Casework Frequently Asked Questions

Examples of issues our office can assist with:
  • Visa and Citizenship Requests
  • Expedition of Passports
  • Social Security
  • Veteran's Benefits
  • IRS Assistance
  • Medicare
  • Small Business Administration
  • Military
  • Consumer Complaints
If you are unsure if your issue qualifies as a case, please contact our office.

There are two options for starting a case with our office:

Option 1: Download and Mail or Fax a Privacy Release Form

Please include all pertinent information and claim numbers in your privacy release form—such as:
  • Your Social Security number for a case involving Social Security;
  • VA claim number for a case with Department of Veterans Affairs;
  • Taxpayer identification number (Social Security number, if individual) for an Internal Revenue Service problem, etc.;
  • Your address, home phone number and daytime phone number (if different than home) so that we can obtain any additional information from you that might be necessary;
  • Copies of any related documents or correspondence that you may have from the agency involved;
Mail/Fax instructions are located on the Privacy Release Form.

Option 2: Complete Privacy Release Form Online

This form will complete a printable privacy release form. When complete, please print, sign, and mail or fax to our office.

Please Note:

In keeping with the restrictions of the Privacy Act of 1974 (5 U.S.C. § 552a), I hereby authorize Congressman Jim Bridenstine and/or his representative to request information from any Federal agency or department in attempting to answer my inquiry. I understand this authorization may include correspondence in written, telephonic, voicemail, facsimile, e-mail or other forms –including medical records or other documents or matters relative to my case – to Congressman Jim Bridenstine and/or his representative. 

We must have your signature to proceed with this type of request.

Privacy Release Digital Authorization Form

*Indicates information that you need to provide.  Fax number and mailing address will be provided to you when you submit the form.

Contact Information
Prefix * First Name * Last Name *
* Address:
* City:
* Phone Number:
* Email:
* Date of Birth:
* Social Security Number:
Case Information
* Agency Involved:
* Agency Case Number(s): (if none, indicate "None")
Branch of Service: (if applicable)
Military Rank: (if applicable)
* Nature of Problem -

Briefly explain the problem.